How to Choose a Home Care Agency

If you need help with activities of daily living for yourself or a loved one, it is a great idea to hire a caregiver to help. Home care agencies are the best source of qualified caregiving professionals.

When it comes to ensuring the well-being and comfort of yourself or a loved one, finding the right support can make a world of difference. In-home care allows seniors to maintain their independence while receiving the help they need in a familiar environment. However, choosing a home care agency is a significant decision, as it involves inviting a caregiver into your home to assist with essential daily tasks,. With numerous agencies available, it’s essential to know what to look for to ensure you’re selecting a reputable, compassionate provider who is committed to quality care. The right home care agency will not only meet but exceed your expectations, giving you peace of mind and making daily life safer and more fulfilling for you or your loved one.

But, how do you choose which home care agency to hire? Well, there are a number of factors to consider before you hire someone to help you with in-home care. It is best to do your research, ask for referrals from people you know, and ask a lot of questions of the agencies. This is especially important in Arizona because the state does not require a license to be a home care agency.

Here is our list of top things to look for in a home care agency in Arizona…

  1. Locally-owned and operated businesses.
  2. Member of the Arizona In Home Care Association (AZNHA).
  3. Caregivers are W-2 employees of the agency not contractors.
  4. Properly insured.
  5. Member of Home Care Association of America (HCAOA)
  6. Caregivers are screened and properly trained.
  7. An ALTCS provider. This means that the company gets audited by insurance carriers. It ensures that the business is keeping up with background checks etc.

Questions to ask when talking with the home care agency

  1. How many employees do you have?
  2. How long have you been in business?
  3. Are caregivers tested for TB and drug tested?
  4. Is someone available 24/7 to help in case of emergency?
  5. Who answers your phones? Owners, staff or answering service?
  6. What is the minimum number of hours needed for a caregiver to help us?

As you can see, there are a lot of things to think about when hiring a home care agency. Choosing the right home care agency is a vital step in ensuring the health, safety, and happiness of your loved one. By thoroughly evaluating potential agencies, asking key questions, and prioritizing essential qualities like reliability, proper caregiver training, and clear communication, you can feel confident in your decision. At Home With Help®, we understand the trust and care that go into making this choice. Our dedicated team is here to provide exceptional in-home care that aligns with your family’s unique needs. If you’re in Scottsdale or surrounding areas, reach out to us today at 480-941-0200 to learn more about how we can support your loved one’s journey with compassionate, professional care.